Refund policy
60-Night Money-Back Guarantee
We stand behind our products with complete confidence. We have a 60-day return policy, which means you have 60 days after receiving your item to request a return or full refund.
We want you to experience genuine restorative sleep without risking a single dollar. Try Daily Magnesium Complex every evening for up to two full months. If you don't feel noticeably calmer, sleep deeper, and wake up energized, just reach out to us at support@happyotterwellness.com. We will issue a full refund—even if your bottles are completely empty.
How to Request a Refund
To start a refund or return request, simply email us at support@happyotterwellness.com with your order number. Our support team will assist you promptly and provide any instructions needed.
Damages and Delivery Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged in transit, or if you received the incorrect item, so that we can evaluate the issue and send a free replacement or issue an immediate refund.
Refund Processing
Once your refund is approved, it will automatically be applied to your original payment method within 5–10 business days. Please remember it can take some additional time for your financial institution or credit card provider to process and post the funds.
If more than 10 business days have passed since your refund was confirmed, please contact us anytime at support@happyotterwellness.com.